Dreaded returns.. we all hate them! But we want to make them as seamless as possible, so it's not a complete hassle for ya!
Since our shipping is now completely free, our return policy has changed a little! If your item/s come in and they don't fit as planned or aren't what you're needing.. no worries! We'll give you 14 days from purchase date to message us and let us know! *contact details down below*
It'll be a $4 fee for a return label to ship back to us, and as long as we receive the item/s undamaged / not worn , you will receive store credit or can do an exchange! Our store credit never expires and will be received as a BB gift card! It will be emailed to you once the return is processed!
If bought in store..
Same rules apply! 14 days from the day of purchase. Must be undamaged/ not worn & tags must be attached.
*SHOES, JEWELRY & SALE ITEMS ARE FINAL SALE*
For holiday return policy..
If you're purchasing it as a gift, they will have until Jan 9, 2021 to return to our storefront or contact us to ship it back! It will also be for exchange/store credit as long as it has not been torn/tags are attached.
105 W 2nd St.
Owensboro, KY 42303